You complete a short AI intake interview (Gate 1) where your lobster asks 12 questions about your store, niche, and goals. Then Gate 2 walks you through linking your accounts (Shopify, Instagram, email). From there, your automations build and deploy automatically — first post goes live within 48 hours.

No. Gate 2 is a guided AI walkthrough. You connect accounts via OAuth (standard "sign in with" flows) — no code, no config files, no developer needed. Most clients complete setup in 30–45 minutes.

The intake interview (Gate 1) takes about 3–4 minutes. The technical setup (Gate 2) takes 30–45 minutes depending on how many accounts you're connecting. Your first automated post goes live within 48 hours of completing Gate 2.

Your Store Analysis covers: automatable gaps in your current setup, revenue leaks (abandoned carts not being recovered, missing email flows), AI-generated sample content for your brand, and 3 quick wins you can act on immediately. It's $49.99 and credited to month 1 when you subscribe.

No. Your lobster handles all posting to Instagram, Facebook, and (on Plus/Complete) Pinterest. You can set up an approval step if you want to review before posting — but it's optional. Most clients run fully hands-off within the first week.

We use Shopify's native email tools for all plans by default — it's included with your Shopify subscription and requires no extra cost. If you're on Plus or Complete and already have Klaviyo, we integrate with that instead for more sophisticated flow options.

LBSTR Companion is a voice AI assistant available on the Complete plan. Press Ctrl+Option from anywhere in your browser, talk to your lobster, and get guided through any part of your store operations. It's a sidekick, not a replacement for the automation — think of it as the interface layer on top of everything else.

Every week, your lobster analyses posting patterns, content themes, and hashtag strategies across brands in your niche. Start and Plus plans get basic competitor tracking (3 brands). Complete gets deep industry analysis including trending topics and content gaps across your entire sector.

Every Monday morning you receive an email covering: what went out last week, what performed best, revenue recovered from cart sequences, competitor intel, and content angles recommended for the coming week. It's the scoreboard without lifting a finger.

No. All plans are month-to-month. Cancel anytime from your dashboard. Your automations run until end of the current billing period, then stop. No penalty, no questions asked.

Your store data (Shopify products, order history used for analysis) is deleted from our systems within 7 days of cancellation. Your Shopify store itself is unaffected — we only have read access and never modify your store data.

No. Our Shopify integration is read-only. We read your products, orders, and customer data to power automations — but we never write to your store. All content goes via Make.com to the platforms directly (Instagram, email, etc.), not back through Shopify.